"For high volume Distribution Centers, racking should run perpendicular to the longest axis."
"Warehouse layouts and processes should follow the horseshoe path. The opening in the horseshoe represents the internal and external suppliers and customers. The horseshoe itself represents the activities that take place. There are other paths however this remains the easiest to learn and to follow."
"When developing Bin Locations always start from the floor and work your way up. Shelf A will either be the floor or the bottom shelf."
"If you're losing a penny a transaction - you're not going to make it up in volume."
"There are two primary events that take place in any business. They are Income and Expense. Everything that happens impacts both of these. Ask yourself; What will happen to Income and Expense if I do this?"
"Focus on the Vital few rather than the Trivial many. It takes discipline and courage; however this focus will change your life for the better."
"The number one Detriment to Effective Productivity is...Fragmented Focus."
"The number one Error in Controlling Inventory is...Focusing on Dollars."
"Dead Inventory is the grand illusion of them all. Perhaps it has no value, but that is by choice. Inventory is never dead."
"Inside the four walls of a warehouse are both suppliers and customers. The material management staff are the suppliers and the order processing staff are the customers."
"Ask three benchmark questions of your software system...(1) Uptime; how often is the system available?, (2) Performance; how timely does the system return requests?, (3) Integrity; how reliable are the results of your request?"
"Performing a task thirty times at the same business does not equate to doing something one time at thirty businesses. Things change. Think the forest for the trees."